2009 Employee Motivation Survey

 

Filtered By Sales or Customer Service Sector Employee Responses

 

What most motivates you to work harder or faster?
1. The desire for advancement (42%)
2. The desire for positive feedback (23%)
3. A bonus or incentive plan (19%)
4. The fear of job loss (15%)
5. Under no circumstances do I want to work harder or faster (0%)
    
What most motivates you to work more hours?
1. Overtime pay (46%)
2. The desire for positive feedback (23%)
3. The desire for advancement (23%)
4. The fear of job loss (8%)
5. Under no circumstances do I want to work harder or faster (0%)
    
Please rank each of the following in order of importance to when seeking a position
(1 = Most Important, 6 = Least Important)
1. Company Reputation (2.78)
2. Advancement Opportunity (2.81)
3. Benefits (2.83)
4. Work Hours (3.00)
5. Training & Feedback (3.12)
6. Immediate Title & Decision Authority (4.15)
        
Which of the following has motivated you to look for a new job or leave a job?
1. Advancement Opportunity (31%)
2. Immediate Pay (31%)
3. Lack of Confidence in Immediate Supervisor (27%)
4. I haven't left a job or haven't left voluntarily (23%)
5. Fear of Job Security (19%)
6. Co-worker Environment (15%)
        • Immediate pay ranks as highly as number 1 in certain fields with annual earnings below $40K annual.
               
What do you think is most important to employee morale?
1. Positive Feedback from Supervisors (42%)
2. Trust that Hard Work leads to Success (17%)
3. Trust that Supervisors will Advise when Correction is Needed (17%)
4. Trust that Successful Work Results leads to Employee Rewards (13%)
5. Visibility of Successful Employee Advancement (8%)
6. Co-worker Quality and Interaction (4%)


Go back to the aggregate survey results. 

  

Visit Survey Archive for prior survey results, including 4 prior "Magnets & Motivators" surveys with related questions.